FQ

Product designer / systems thinker

Fern
Quill

Designing calmer ways to get complex work done.Based in the overlap between product strategy, interaction design, and the details that make software feel human.

Useful by design.

I help teams turn ambiguous problems into focused, accessible products. My practice moves from the first useful question to the last considered interaction, with a soft spot for tools used every day by people who do not have time to wrestle with them.

Field Notes

A research workspace that helped a distributed climate team move from scattered interviews to shared decisions. I shaped the information model, prototype, and handoff system.

Product direction
2025

Common Ground

A plain-language onboarding journey for a community finance platform. I partnered with content and engineering to make trust visible before a user had to make a commitment.

UX + content
2024

Small Hours

A flexible planning tool for independent makers. I led the early product framing and designed a quiet weekly rhythm that supported momentum without turning work into a scoreboard.

Independent study
2023

Northline Studio · Senior Product Designer

2022 — present

Design partner for early-stage teams building civic, climate, and workplace products.

  • Lead discovery, journey mapping, prototyping, and design critique across three concurrent product teams.
  • Built a lightweight research-to-interface practice that gives engineering clearer decisions earlier.

Kindred Systems · Product Designer

2019 — 2022

Shaped workflow software for operations teams working across offices, shifts, and time zones.

  • Owned core scheduling and permissions experiences from concept through release.
  • Introduced accessibility checks and a shared component language across the product.

Product thinking

Discovery · facilitation · service maps · product framing · prioritisation

Interface craft

Interaction design · prototyping · design systems · accessibility · content design

Ways of working

Clear writing · collaborative critique · calm delivery · close partnership with engineering

Education

BA, Digital Media & Culture, Westbridge Institute · 2018
Continuing study in inclusive design and systems thinking.

Have a knot worth unpicking?

I am open to thoughtful product teams and short, well-scoped collaborations.

hello@fernquill.example